Head of Revenue Operations (m/f/x), Sankt Margarethen bei Lebring

Head of Revenue Operations (m/f/x) Hi, my name is Armin. As the CRO at Intact, I would be delighted to hear about your interest in joining our global team. Intact, the world’s leading software solutions provider for the Testing, Inspection and Certification (TIC) industry, is seeking a Head of Revenue Operations to help ensure that organic goods are truly organic, food is safe, fisheries are sustainable, and buildings don’t go up in flames.

Job Description

Partner with senior leadership as a strategic advisor to define and execute Intact’s go-to-market strategy

Own revenue planning, forecasting, and performance management

Translate strategic goals into operational plans and measurable targets

Manage and optimize the full customer lifecycle: Lead, Opportunity, Deal, Retention

Design and standardize scalable processes across Marketing, Sales, and Account Management/Customer Success

Own Salesforce, Gong, and the rest of the revenue tech stack (data model, automation, integrations, user management)

Build dashboards and insights to identify funnel bottlenecks and drive conversion improvements

Act as a central coordination point for all revenue-related initiatives

Lead the Revenue Operations function, ensuring consistent processes, clean data, and strong sales execution

Develop team members and establish best practices

Your Background

Degree in Sales, Marketing, Business, or a related field

3+ years of relevant experience in Revenue/Sales Operations, including leadership experience

Strong Salesforce and Gong expertise and proficiency with revenue analytics tools

Fluent in English (additional languages are a plus)

Clear communicator who translates data into actionable, stakeholder-friendly insights

Highly analytical and detail-oriented, with strong ownership for data quality

Proactive problem-solver with a continuous improvement mindset

Collaborative team player with cross-cultural sensitivity and strong organizational skills

Willingness to travel (globally)

Company Benefits

International environment with purpose— we help safeguard quality, safety, and sustainability worldwide

Flexible work models with a 100% remote work option

Office perks in Lebring: food vouchers, free parking, easy access to public transport

Vibrant company culture with regular team events such as darts tournaments

We not only support personal development— we encourage it. Your growth is our gain

We offer a fair salary: from€90,000 gross annual base (full-time, DOE), with overpayment depending on experience, plus performance-based bonus (variable)

Start: ASAP

AI Engineer Intact, the world’s leading provider of software solutions for the Testing, Inspection and Certification (TIC) industry, is building the next generation of AI‑powered tools for the audit industry. Our flagship product, “Intact AI”, is an intelligent assistant that supports auditors in preparing audits, analyzing complex documentation, and working more efficiently. This is only the beginning — our vision is to build intelligent agents for every role in the audit ecosystem.

Responsibilities

Build&Ship: develop features, improvements, and bug fixes for Intact AI (production) and reliably ship them live

Agentic workflows: orchestrate agent workflows (tool use/function calling), ensure structured outputs, and implement validation

RAG&integrations: build and improve RAG pipelines (chunking/embeddings/retrieval/re-ranking), integrate APIs, and develop user-facing features

Quality&operations: define evals/regression tests, monitor quality/latency/cost, and continuously optimize the systems

Incident ownership: analyze production issues, fix them sustainably, and prevent recurrence

Qualifications

4+ years of software engineering experience (production applications)

Hands‑on experience with LLM applications in production (operations/maintenance)

Knowledge of RAG in practice (chunking, embeddings, retrieval, re‑ranking)

Experience with agentic systems (orchestration, tool use/function calling) and structured outputs (schemas/validation)

Strong in Python; Azure know‑how is a plus

Ownership mindset and confident debugging across multiple components

Clear communication, pragmatic documentation, and enjoyment of teamwork (tech&product)

Analytical thinking, structured approach to ambiguous problems, and fast, clean solutions

Proactivity, wise prioritization, and reliable delivery

Excellent English skills required; German skills are a plus

Benefits

International environment with purpose— we help safeguard quality, safety, and sustainability worldwide

Flexible working hours with flexitime and a home‑office option

Supportive team— regular events and open exchange on equal footing

Great food options— many partner restaurants nearby offering employee discounts

Easy to reach— whether by public transport or by car

Fair compensation— starting at €4,611 (38.5h/week), with significant overpayment depending on seniority and relevant experience

Start: ASAP

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