Croatian&English Customer Advisor– Athens, Greece, Vienna

Croatian&English Customer Advisor– Athens, Greece Ready to bring your communication skills to the historic heart of the Mediterranean?

We are looking for a solutions-oriented

Croatian&English speaker

to join our professional support hub in

Athens . This is a 100% on-site role designed for those who thrive in a collaborative office environment and value a structured, daytime-focused schedule.

Why Youll Love Working in Athens

No Night Shifts:

Enjoy a rotational schedule that always wraps up by 19:00—leaving your evenings free for the Athenian sunset.

Professional Stability:

A full-time, structured contract with a company that values career longevity.

International Hub:

Work alongside a diverse, multilingual team in one of Europes most vibrant capitals.

Expert Training:

We don't expect you to know everything on day one; we provide fully paid, comprehensive onboarding.

Your Daily Mission As a Bilingual Customer Advisor, you are the voice of our brand for the Croatian market:

Inbound Expertise:

Handle customer inquiries via phone with professionalism and empathy.

Problem Solving:

Use structured troubleshooting to provide clear, practical solutions.

Case Management:

Accurately log interactions and feedback in our internal CRM.

Quality Excellence:

Ensure all cases are resolved within agreed SLAs while maintaining high satisfaction standards.

Escalation:

Identify complex issues and navigate them through the proper internal channels.

What You Bring to the Team

Language Mastery:

Native or C1–C2 level

Croatian

and strong

English (C1) .

Education:

High School Diploma or higher.

Analytical Mindset:

A knack for troubleshooting and "connecting the dots" to solve customer puzzles.

Availability:

Ready to work rotational shifts (Monday–Sunday) within the

08:00–19:00

window.

Right to Work:

You must hold a valid

EU Passport

or a

Greek Work Permit .

Opportunity Snapshot Feature:

Details:

Start Date:

20 March 2026

Location:

Athens, Greece (100% On-site)

Work Hours:

Rotational

Days:

Monday– Sunday (5 days/week)

Training:

Fully Paid

Join Our Team in Athens If you are customer-focused and ready for a fresh start in Greece, we want to meet you!

Apply directly via Manatal

or send your CV and a brief professional summary to:



Note: Only shortlisted candidates will be contacted. We look forward to hearing from you!

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