Customer Service Agent– Slovenian Speaker, Vienna

Customer Service Agent– Slovenian Speaker Sofia, Bulgaria (On-site)

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Full-time Are you a

Slovenian speaker

with strong communication skills and

English at the B2 level ? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment. Role Overview

As a

Customer Service Agent , you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience. Key Responsibilities

Handle inbound customer inquiries via

phone, email, and chat

Provide accurate and clear information about products and services

Resolve customer issues efficiently and professionally

Maintain high levels of customer satisfaction

Follow internal policies, procedures, and quality standards

Working Schedule

Monday to Saturday:

09:00– 23:00

Sunday:

10:00– 19:00

Rotational shifts within these hours

Salary and Benefits

Gross monthly salary:€1,900

Full

on-site training

and ongoing support

Modern office environment in Sofia

Multilingual and international team

Career growth and internal mobility opportunities

Requirements

Slovenian: fluent/native

English: B2 level

Excellent communication and customer-focused skills

Ability to work

on-site in Sofia

Flexibility to work rotational shifts

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