Junior Customer&Sales Support - Vienna

Short description As Customer&Sales Support you will support our Sales colleagues helping them to maximize their sales activity while improving customers' satisfaction. You will have direct contacts with various European clients via email and telephone and you will help them with their logistic and order arrangements.

About Us KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary You will join our dynamic and international Customer and Sales Support team. You will have direct contact with Austrian clients via email and telephone, supporting them with incoming calls, order and quote handling, and office-related tasks.

What will be your responsibilities?

Go beyond customer expectations and support the sales team.

Handling all incoming calls and emails from customers and salespersons.

Processing quotes, orders, and maintaining customer-related data in internal systems.

Supporting mainly Austrian customers and sales team, including office-related tasks.

Close Cooperation with logistics and accounting departments as well as other departments as needed.

What do we require?

Educational background or 1-3 years experience in customer service or administrative support.

Fluent German and English (business proficiency)

Strong communication and problem-solving skills with a service-oriented mindset

Good organizational skills and ability to manage multiple tasks

Proficiency in MS Office and comfortable working with internal data systems

Full onsite presence during the initial training and onboarding period.

What do we offer?

Competitive Salary and bonus system

International environment

Hybrid work (Once the training is completed)

3 weeks training in Belgium

Clear career path and promotion from within culture

Modern, AI‑supported working environment (AI‑based order entry tool)

Forbes

The World's Most Innovative Companies TOP100 2011-2018

Top100 for 8 consecutive years since its inception

Boston Consulting Group's Value Creators Rankings

Top 50 2014-2022 #49 in 2022

Top 50 for 9 consecutive years

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