Store Manager, Vienna

We are looking for a dynamic and experienced

Store Manager (Vienna)

to

lead our retail team and drive the commercial performance of the store . You will be responsible for achieving results, developing talent, delivering a premium customer experience, and bringing the ALOHAS brand to life through daily operations and leadership.

YOUR MISSION Lead the business

Own and drive sales results, KPIs and store profitability.

Monitor performance and design action plans to unlock the store’s full potential.

Collaborate with HQ to align on strategy, reporting, and retail priorities.

Ensure the store reflects ALOHAS’ vision through high standards of operations and service.

Inspire and grow your team

Lead by example on the shop floor, setting clear goals and motivating your team.

Develop, train and coach team members to reach their full potential.

Build a strong team culture aligned with ALOHAS values: responsibility, agility and proactivity.

Provide regular feedback and play an active role in talent retention.

Deliver a best-in-class client experience

Ensure consistent service excellence and personalized interactions with every customer.

Use the clienteling tool to build strong client relationships and drive loyalty.

Bring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission.

Support the omnichannel journey, advising clients on purchase, delivery and service options.

Ensure operational excellence

Oversee stock management, VM execution and in-store animations.

Generate reports on store, product and client performance to support decision-making.

Contribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals).

Maintain a high standard of organization, visual presentation and in-store efficiency.

Be a key retail voice

Actively share feedback and ideas to help shape and improve ALOHAS’ retail strategy.

Represent the brand as an ambassador and innovation driver in your market.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

3–5 years’ experience as a Store Manager in premium or fashion retail.

Strong leadership and team development skills.

Strategic vision and ability to turn data into business actions.

Excellent communication, problem-solving and decision-making abilities.

Proven experience with sales techniques, KPIs and customer service excellence.

Familiarity with CRM and clienteling strategies.

Passion for product, people and retail innovation.

Fluent in German and English (other languages are a plus).

Hands‑on, agile, responsible and collaborative mindset.

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